Terms of Service

1. Service Scope

HIMILE provides comprehensive textile machinery solutions including consultation, process design, equipment configuration, system integration, and implementation support. Our services are tailored to each client's specific production requirements, capacity targets, and budget constraints.

• Complete project consultation and technical assessment
• Customized equipment configuration and system design
• Installation, commissioning, and ongoing technical support

2. Client Responsibilities

Clients are responsible for providing accurate project information, ensuring site readiness, and maintaining proper operating conditions for installed equipment.

3. Quotations and Pricing

All quotations are customized based on project specifications and remain valid for 30 days unless otherwise stated. Pricing includes equipment, basic installation guidance, and initial technical support.

Additional services such as on-site installation, extended training, or specialized modifications may incur separate charges as outlined in project proposals.

4. Payment Terms

Standard payment structure follows industry practices with milestone-based installments:

Payment terms may be adjusted based on project scope and client requirements.

5. Delivery and Installation

Delivery timelines are specified in individual project contracts and depend on equipment complexity, customization requirements, and current production schedules.

HIMILE coordinates logistics and provides installation guidance. On-site installation services are available upon request and subject to separate agreements.

6. Warranty and Support

Standard warranty covers manufacturing defects and workmanship for a period specified in the equipment contract (typically 12-24 months from commissioning date).

7. Intellectual Property

All technical documentation, process designs, and proprietary configurations remain the intellectual property of HIMILE Textile Machinery. Clients receive usage rights for their specific installations but may not reproduce or distribute technical information without written consent.

8. Limitation of Liability

HIMILE's liability is limited to the contract value of the specific project. We are not liable for indirect, consequential, or incidental damages including but not limited to production losses, business interruption, or lost profits.

Clients are responsible for maintaining adequate insurance coverage for their operations and installed equipment.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, technical specifications, and business terms disclosed during project collaboration.

10. Dispute Resolution

Any disputes arising from these terms or project contracts shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes will be settled through arbitration in accordance with applicable international commercial arbitration rules.

11. Modifications to Terms

HIMILE reserves the right to update these Terms of Service. Clients will be notified of significant changes. Continued engagement with our services after modifications constitutes acceptance of updated terms.

12. Contact Information

For questions regarding these Terms of Service or specific project inquiries, please contact our team: